Dining
Meal preparation and service
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Meal preparation and service
Garden
Fitness programs
Housekeeping and linen services
Community operated transportation
Community-sponsored activities
24-hour call system
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Nursing and rehabilitation services for people who need a higher level of care.
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This place is like a prison. I’m writing this while in immense pain and seeing red so please bare with me. After waiting for a few days for insurance to approve my transfer to Ahwatukee acute, it finally came through. I was relieved I could continue my rehab after breaking my tib, fib and ankle. They were even going to let me use my insulin pump which I was very excited about because I manage my diabetes very well and didn’t want someone messing it up. Let’s just say PTSD from a facility I went to for pt a few years back. I was given my meds at the hospital about 3pm. I have many health…
This place is like a prison. I’m writing this while in immense pain and seeing red so please bare with me. After waiting for a few days for insurance to approve my transfer to Ahwatukee acute, it finally came through. I was relieved I could continue my rehab after breaking my tib, fib and ankle. They were even going to let me use my insulin pump which I was very excited about because I manage my diabetes very well and didn’t want someone messing it up. Let’s just say PTSD from a facility I went to for pt a few years back. I was given my meds at the hospital about 3pm. I have many health issues so I take a lot of meds. Transport picked me up around 5pm and I arrived to Ahwatukee Acute at close to 6. First impression was that this facility was clean and the few staff I had met were very nice. My anxiety had started to calm. After check in, I asked for my pain meds to which I was told the paperwork had not yet been processed so my meds were not currently in possession. I was due for all of my meds and none were available. After spending all week getting meds dialed in, there were no longer any to continue my treatment. My pain finally got so intense that I passed out and woke up in pools of sweat. No one wants to take responsibility for this. I was given 3 different stories as to where my pain meds were, why the hadn’t been filled and on and on. Fast forward to 4am. The supervisor finally came in to speak with me and said she was unaware of the entire situation! Let that sink in. THE SUPERVISOR CLAIMED TO HAVE NO IDEA THAT INHAD BEEN SUFFERING BASICALLY SINCE ARRIVAL. I will say that she was able to grab my same pain meds from another cart. Also mind blowing. No way it was just that easy because I had been asking for all my meds without any luck at all. It was like I was speaking a foreign language. I hit the call light and that wasn’t acknowledged in over 30min. Then they seemed to be fed up with me so no one even came to see why I was hitting the light. I can’t have any weight on my leg for 6 weeks per my surgeon and I have had to get myself on and off the toilet with awkwardly placed grab bars, in and out of a wheelchair on my own with no supervision. Just seems like everyone who is here at night is here to play grab ass. This is no care facility. Imagine if I couldn’t advocate for myself like many of the patients here now. Scary. I am giving this facility a chance to redeem themselves but my expectations are very low. I will be getting my case management team involved and will even be placing a call to my attorney. No one should be ignored and treated like I have at this facility. Will update when I’m discharged or if I leave. To be continued…
Great place with great staff.
Great place I highly recommend to anyone!
Very good place allows patients to have freedom from their sicknesses nurses male administration very outstanding treatment.
My experience at Awatukee Post acute was great from the Start. Nikki actually came to see me in the hospital before I came here. Even with in home health care, I wasn't healing and had very little help. Had a few falls and a concussion after my spinal surgery, kept returning to the hospital. I had lost hope in everything. Felt like I didn't have a chance of healing or ever getting better. Nikki gave me hope. When I first arrived I was pretty anxious having had a terrible experience at a prior post acute (south mountain). JR welcomed me when I walked through the doors and I felt calmer almost instantly. JR was extremely helpful and kind and put a smile on my face. Mysti in my opinion is the most valuable employee that exists in this building. She helped me do my intake, fixed my med orders when I first arrived. She goes above and beyond for anything I need and everyone I've seen her interact with. She stays late to make sure things are taken care of. Doesn't get a chance to eat lunch, because shes advocating so much for everyone here. She deserves a raise for how hard she works. I'm surprised she's not running this place! She is the most knowledgeable and compassionate person and assistant director of nursing I've ever met. She's a diamond in the rough! The moment I met her I knew I was in great hands. She even acts as a patient advocate and will consult with other members of your care team. She made sure my meals were correct and didnt have anything I'm allergic to in them. She made sure to connect me to other people like Jose who is the director of social services and also a solution driven person with so much compassion for the residents here. He has a heart of gold and treats you like a person not a number. Greer who helps with Altechs is amazing and knows her stuff! Heather pain management (who also deserves a raise) helped me so much, making sure my pain is managed and under control. The rest of these staff members are people who have gone above and beyond and I could write a paragraph about each one of them and how amazing they are! However, I will save you some time so you can stop reading this and come join the most amazing post acute I've ever been to. Here they are: Q.Bell Director of Operations, Jason B. Assistant Maintenence Director, Chris Medina Director of Maintenence/EVS, Alba in medical records, Jason D. is the best Nurse I've ever had period. He goes above and beyond for every patient I've ever seen him interact with. Jayla LVN ( Extremely kind. sweet and meds always on the dot 💗) She's on top of her med passes and never misses a beat. Jessica cna, Dennis the custodian who always makes sure the rooms are sparkling ✨️ clean. Kang Li my speech therapist/pathologist .Frank the LVN is amazing! The Activities director and assistant director Addy and Mona also V. They have fun activities that everyone can play whether your in a chair or using a walker, can't turn your head etc. They have bingo like most places but 3 different kinds. They have nail days and grooming days, which boosts everyone's self esteem. Painting and perfume making and flower days and bowling and like 20 more activities that are all unique and fun! They are also very kind. So is Ms.Rachel! 💖 If your looking for a post acute for yourself or your loved one, look no further. Awatukee Post Acute is where the healing begins and life gets better! Thank you so much APA!!! 💓
The facility has taken good care of my uncle who lives in the area. He was extremely happy with the care that he did not even like to go back home haha. Thank you for everything!
My sister came to this facility for all sorts of medical problems. The nursing team was great and she is now at home with family. We feel blessed that their team is on top of their game.
Employees work around the clock at this place. They work so hard to give people a good home until they can go home!!