Canyon Winds Assisted Living & Memory Care

Dasha, Thank you for all you do! Always represent your community and organization well. My clients are always impressed with your positivity, enthusiasm, and your sense of humor. You are a positive light. Hope to see you again soon. Jonathan Grosvenor- Gentle Hearts Living Solutions

The staff at Canyon Winds is very nice and very helpful. The directors have been very knowledgeable and helpful with all details of my Aunts residence. The 2 Head care givers Priscilla and Clara are extremely knowledgeable and professional and are always available for any concerns. My main concern is that the Head Nurse position continues to be a rotation position after a few months which leads to inconsistent attention to the residents care. As far as hygiene for the residents at meal times the hand towels are rarely warmed and used which is needed due to some residents using their hands to eat. My last concern deals with the annual rent increase from 2 to 5 percent when the care and meals don't improve. As far as the maintenance and cleanliness this facility is far beyond other places I've visited.

Amazing community, the staff are super kind and you can tell the residents enjoy being here. The activities are a big part of their day and it is filled up to the brim. If you are looking to find a good AL community this seriously is one of the best options out there!

We’ve come to know and profoundly appreciate not only the physical environment, but also the precious people involved. Both my wife and I at different times commented “this is a place we would like to live in.” We would like to take this opportunity to thank the leaders who created such an amazing place

Run! If you care at all for your loved one do not trust these people to watch over them. On the memory care side it is horrible. The care givers that actually care for residents like humans and with kindness are very few and far between. I suggest you visit doing a meal on a weekend and just listen do how they talk about caring for the residents. There is close to no communication from the staff if there is a fall or illness with your loved one. They won’t even call you when they pass. The staff is completely incompetent and the director is the worst one of all. The lack of empathy all around is astonishing. After your loved one passes be ready for Dasha to track you down that day to talk about the bill that will be due. If you have no choice but to place your loved one here DO NOT send them with ANYTHING of value. It will go missing and the director will push the blame on anyone but her “caring staff” and nothing will be done. It is no wonder why they can’t keep a nurse on staff for more than a few months. If you’ve made it this far in my review you are having doubt about this place. Please trust your instinct and do not make the same mistake I did by trusting this place to care for your loved ones.