Coronado Healthcare Center

My experience at Coronado long-term care was excellent. The care I received was truly wonderful. The staff were kind, compassionate, and attentive, always treating me with respect and making sure my needs were met. They created a warm, welcoming environment that made me feel comfortable and supported throughout my stay. The facility was clean, well-maintained, and organized, and the staff went above and beyond to provide high-quality care. I am very grateful for the dedication and professionalism of everyone who helped me. I would highly recommend this facility to anyone looking for compassionate, long-term care for themselves or a loved one.

I have had the pleasure of being a visitor at Coronado health care center. I often go visit my common law married husband who is a resident currently after undergoing a surgery he had which plates and screws were used to re-attach the bones from the femur bone on down. Since visiting I've seen him go through pain that almost seems too much. Also,they ran out of his pain meds and he had to wait for an extensive amount of time before they gave him his only 5mgs of pain meds whom he says does little to nothing for his pain. Since then, they've increased the dosage by 5 mg which makes it 10 mgs and it still isn't enough for him. So after he tried to leave due to no luck on trying to speak with anyone in charge,they had moved him to the back of the facility into room in the 5hundreds. Days later they again ran out of his pain meds and he had to wait for almost 7hrs in pain while waiting for them to give him his meds. I was furious at the care that has been given to my loving husband and I really hate to see him have to go through what he is going through. The doctor who did the surgery said that she put a recommendation for the pain meds to be increased but we have yet to see that happen. There's also this worker who works at night by the name of Freddy who often times gives us problems out of everyone else there he's the only one who makes a fus about me staying with my husband who I know needs me and we need to either speak with someone about me staying there with him or we are going to switch facilities in a place that has better care and a place where I can stay with him and be by his side while he goes through his recovery and physical therapy so I'm really hoping that this gets fixed within the next couple of days or like I had stated we will be checking out of here and into another place that will allow me to stay by his side And also,these are some pictures of him with his service dog and him with his family. And before all this happened he was happy with life. Now it pains me to see him go through this tough scale he's having to weigh. No matter what though, I'm going to be right there for him the way he always has with me. Thank you guys for taking the time to read everything I had to say. My name is Tina aka, miss James.

I never expected to be one of the people who say “THIS FACILITY ALMOST KILLED MY FAMILY MEMBER” but here we are. My mother-in-law was in their care for only FOUR days after a severe stroke and she ended up in the hospital in septic shock and severe dehydration. It’s from a suspected UTI, due to the utter lack of hygiene and care at this facility. We were there every day advocating for her care, so it’s shocking that this could still happen. On top of that, Coronado did not want to send her to the hospital. We had to demand it after learning that her blood sugar was 600+ and she was unresponsive all day long. They told us she was in no danger and it wasn’t worth the stress of transport to the hospital. Two nurses and the doctor agreed she did not need the hospital. They didn’t even bother checking her vitals until we insisted she go. At that point they determined she needed supplemental oxygen and was struggling to breathe. They then proceeded to use their private transport company, which took almost an hour to arrive instead of calling 911 “because it’s a pain”. They assured us they were keeping a close eye on her oxygen while awaiting transportation, but when we arrived she was alone in her room in terrible shape. By the time she got to the hospital my mother-in-law was rushed into trauma, her blood pressure was dropping, and her organs were failing. They confirmed she would have died if we hadn’t intervened, and she’s still not out of the woods. This is all on top of many other issues we’ve had with the facility over the past several days, including bed bugs. They all seem too trivial to mention at this point, but the lack of care and communication is appalling and shameful. This place is garbage, the nurses and CNAs do not care about their patients and have zero urgency, even in an actual emergency. The case managers don't return calls. The list of complaints is about a mile long.