Desert Blossom Health and Rehabilitation

Witnessed verbal and slight physical abuse of a dementia patient in my room. Reported the person and asked it be kept confidential, don't tell my name. The offending worker came and asked me if I had reported him the next night. While I stayed there I had many blood draws, nurses left bloody gauze, used syringes and bloody bandaid on the foot of my bed and on the floor against the wall. They have some wonderful people working here, but I have to say also many that just don't care. I was on oxycodone every 6 hrs. 10mg. The midnight dose only sporadically came. I suspect stealing and selling of opiates. I could add to this but I think you can get the gist with this. Not a great place to be sick in. I had pain in my upper back, Dr. Said it was sore muscles...next day I lost consciousness while having my vitals taken, ended up in Banner baywood hospital with 104.5 deg. Temperature and pneumonia. Dr. Played dumb, said I must have aspirated something thru my oxygen nose. Only thing is I had been weaned completely off oxygen the week prior. Bad bad bad place. One more thing, you press the call light button, scream out the door,( I could barely stand or walk) and you might get lucky and have somebody respond in 10 minutes or more. I felt helpless, I was miserable sick and couldn't stand up for myself like I'm used to, and got sicker while I was there.

If you have any hopes of your loved one getting better and NOT declining, ABSOLUTELY DO NOT SEND THEM HERE! If I could give this so called rehabilitation 0 stars, I would. Let's talk about PAM first, she is the RUDEST worker there, disrespectful, degrading, and LAZY! Does not care about the patients at all! My mother was sent to the hospital and I reached out to inform her and she had the audacity to tell me she couldn't accept my call at 12:30 PM bc she had her own problems to deal with LATER. She will do everything in her power to get your loved one to NOt Be discharged even when you're adamant on it happening, even getting unnecessary antibiotics administered through a pic line for an "infection" that was NEVER infected. Second, the food is AWFUL. I would never even serve my dog the stuff they server to those who matter the most to us, in 2 weeks my Mom lost 20 lbs! Third, meds are always late and never on time and they gas light the residents into thinking they were administered when they NEVER were, leaving pts in pain, I can't tell you how many times I was there and heard MULTIPLE people yelling for help bc they too were in pain. 4th, in 2 weeks, my mother received two showers and that's because I GAVE THEM TO HER! on a day she was supposed to have her third shower, they never even came for her and just skipped it all together, the following day, I brought it up to the cna working that day and was informed a lot of people didn't get showers and she will make sure she gets one. That shower never came because my mom's surgeon readmitted her into the hospital for a surgery that could have been prevented had wound care and good hygiene been happening, but nope, everyone's always nose deep in their PERSONAL phones not giving 2 craps what's happening to their residents as long as they get paid. 5th- physical therapy consist of walking a lap around the nurses station most days and they coax the patients into saying they're done and don't want to do no more... so that he you're told you're getting of PT, is really only 10-15 mins MAX. Horrible workers can run a place into the dirt and that's exactly what's happened here. I will say, the cna ROSEY , is AMAZING. Desert blossom does NOT deserve her. Avoid this place at all cost. Don't fall for the fake smiles and lies they spew during the tour and meeting. Run, run fast.

This place is terrible. Do not take a family member here. The food is terrible. They put you on medication that isn’t needed. They do not take care of you like they’re supposed to my grandmother ended up back in the hospital having to have surgery again because they were supposed to be doing wound care and they were not and the lady that runs the place is a total joke. You ask her for something and she never comes back or you can just never find her and she is very rude along with a lot of the staff here and it stinks really bad. I would not recommend this place to anyone. The smell is so overwhelming you can taste it in your mouth