Jones Family Care Home

My mother lived in the home from July 2022 until January 2025 when she passed away peacefully. The great thing about Jones Family Care is the manager, Patty. She is an amazing, kind, compassionate, organized, and empathetic person. She develops teams who are well trained and consistent. There is a lot of turnover due to the corporate hiring practices. Overall a 4/5 Nutrition: The food is all home cooked and fresh. The meals are nutritious and under Patty’s direction not filled with preservatives and sugar. Resident's have plenty of access to water. 5/5 Activity: Patty is great at engaging the residents with games where they tap a balloon to each other, sitting by the kitchen and talking to her when she cooks, arts and crafts, etc. Patty had them hand out candy on Halloween to the neighborhood kids. The neighborhood is safe to go on walks with family. (5/5) Medications: Medications are locked up, all the caregivers are trained and medications are distributed on time and with care. I trust them to call for refills and reach out to nurses and doctors if there are issues. (5/5) Cleanliness: The residents rooms and public areas are kept clean and neat. Extra care could be given to hard to reach places like ceiling fans, air filters, windowsills. (4/5) Note: There are often maintenance issues that take awhile to be addressed because the owners are a corporate entity and it takes them longer to get things done. The outside needs some curb appeal and regular maintenance (lawn care, flower beds, watering system, fix the fountain or remove it). The kitchen needs updated appliances that work consistently and correctly. (3/5)