La Loma Village Health & Rehabilitation Center

While there were a few positive aspects—most notably a younger male nurse who stood out for his care, as well as the facility’s cleanliness—our overall experience warrants a one-star review. Our greatest frustration was the lack of communication. From the beginning, we made it clear that our father is a new patient with dementia and is unable to communicate what is happening, so timely and accurate updates were extremely important to our family. Unfortunately, that level of communication was not provided. The lack of updates and transparency regarding our father’s true health status was incredibly frustrating. In one instance, we gave approval to begin a new medication, only to receive another call three days later asking for permission to start the same medication we had already authorized—resulting in three unnecessary days of delay. If communication and consistent updates about your loved one’s care are important to you, I would not recommend this facility.

My mother was transferred to La Loma from an ICU and hospital stay. The nurses, assistants, food service, physical therapy, and reception staff were all exceptional. Pedro, the social worker, was extremely knowledgeable and attentive. He went above and beyond on every issue.

I recently had the opportunity to tour La Loma and it was truly an inspiring experience. Angie Camacho provided a fantastic tour and took the time to show me the newly expanded units, which are beautifully designed and thoughtfully planned. During my visit, I enjoyed a wonderful lunch and even had the chance to meet Darryl, the Vice President of Operations, along with Cheryl, their designer. It was clear from those conversations how much intention and care goes into the community. What stood out most was the overall atmosphere. The residents looked happy, engaged, and genuinely connected, and the staff throughout the community were welcoming, smiling, and proud of where they work. From the moment you walk through the front entry to the moment you leave, there is a warm and vibrant energy that is hard to miss. It was also great to see how proactive the team is. They are currently painting the exterior and expanding spaces to make an already beautiful community even better. They clearly are not waiting for things to decline—they are investing in the future and continuing to elevate the environment for their residents. La Loma is doing something special. This team absolutely has it together.

You took very good care of my mother in law. She went to you unable to walk or speak well. Mom came out being able to do both. Thank you!

My experience here at La Loma has been exceptional. Katie and her team are professional caring and extremely good at what they do. I couldn't ask for better care