Palmaritas Home Care

My Mom was here for 4 months. They misrepresented what they provide as far as activities and getting prompt care for infections. I brought my Mom home. The worse incident I witnessed was a caretaker punching a resident in the stomach while he was choking! The residents daughter was also present. The manager is on site 3 to 5 hours a week, and was rude on several occasions. She lacks communication and management skills. 3 staff left in our 4 month stay. The one that was fired appeared drunk or high on more than one occasion. One staff member has been there 3 years and she has worked there the longest. The owner shows up for tours or to drop off groceries and is probably there less than an hour a week. At one point the manager told me to visit less frequently and for shorter periods. She wanted my Mom to bond with staff. Mom had bonded with the staff that chose to bond. They have little time to sit and chat. I was there 2 to 3 hrs a day visiting my Mom. Visiting hrs are 24/7. I know more about there daily operations than the owner or manager. Day staff works very hard with little appreciation. They are lucky to have Pam and Tracey! They need more staff hired to run some activities and help during busy hours. They had an activities person initially but, she did 2 activities in a couple months and did voice therapy with a resident q on 1. They have an activities staff person the last month or so my Mom was there. She works a few hrs on Mondays and does balloon volleyball. Mom was offered 6 staff initiated, activities her entire stay. The hierarchy would probably argie this and count Yoga videos and Travel videos as activities. The residents wanted interaction. After Mom moved out we went to see Moms friends there and join in the balloon volleyball. The activities person was on vacation so I ran the game. I always helped her. The next day the owner called and told me my Mom is not allowed to engage in activities there. Residents pay top dollar for their services! She said our visits need to be limited. When asked for clarification I was told maybe monthly for cookies and tea. Several residents and my Mom really bonded. It saddens me the owner has little compassion for the elderly whom have lost many friends and family and does not want to foster friendships. They lost some of my Mom's belongings but, found them when we moved out and replaced a set of sheets. Although they have 7 long term residents which I thought was a good thing I would not recommend this group home.

I have had the honor and privilege placing and working with Laura Cohen. Bella Vita Assisted Living Homes provide my clients with the best quality care and are run extremely professionally. They also have a warm environment that makes families feel like the home is an extension of their own home. My latest experience was with a client that was just diagnosed with Parkinson’s disease, and because Laura has made it her mission to provide additional care training that’s specific to Parkinson’s disease patients, I knew that she and her team would provide the best quality care for my client. The difference from the time he arrived and only 3 days later was incredible and it showed me how much confidence I have in Bella Vita Assisted Living. I absolutely highly recommend any of the Bella Vita Assisted Living homes.

We feel so fortunate to of found this place. The specialized care they are providing for our Father is unbeatable. Thank you to all of the Bella Vita staff.

I feel very fortunate having found Bella Vita for my mother. My mother had been living in a larger Assisted Living Facility but as her health began to decline, it was clear she was going to need more care. Bella Vita was recommended to me from a long-time friend who was familiar with the facility having worked for hospice. I took that as a great recommendation as she said “ if it were my mother, I would feel comfortable having her cared for at Bella Vita.” As my mother’s health began to further decline, I was fortunate enough to spend each day with her for several months until her passing. Being present at the facility daily gave me the unique opportunity to observe first-hand the Care Givers interactions with the Residents. The environment is very inclusive. The staff prepares all meals and the residences “likes and dislikes” are taken into consideration by including them in the weekly food ordering process; trying their best to accommodate them when placing the weekly grocery order. There is music playing throughout the day , in addition, the Facility Manager also actively engages with the Residents in group chair exercises and viewing travel logs by encouraging discussions along the way. In closing, I can say that the staff truly cares for the Residents, treating them with kindness and respect which is the most comforting aspect when choosing a care facility. Sincerely, Cynthia W.

Bella Vita was one of several places I looked at when my mother had two falls in two days. Prior to that, she had lived independently up to the age of 94. Bella Vita has been such a great place for mom to be at--every single time I am there, I see kind and conscientious aides and nurses working with not just mom, but everyone there. Bella Vita is also such a pretty place as well--very modern, and the layout is very well thought out. I feel so relieved to have mom at Bella Vita. It's nice to know she is being taken care of at all times.