Peoria Post Acute

see, the problem is that yes you can go clickety-clickety-clickety click and finally get to edit list - but I have *thousands* of favorites in that list, and there is no way to search for a particular one, so the only way to change a favorite is to spend hours scrolling and scrolling until you finally find it and hit X.

Terrible place.the patients clothes are stolen there , and my glasees were stolen from me, the caregivers have a very ugly attitude ,you ask them something about the patient and they do not answer you, they treat the patient very badly, you complain and the managers do not listen to you.

Don’t go to this place. Very poor care. Nurses don’t know what they are doing. Nurses Aids don’t care. Nursing Supervisor does not care. Drugs on the floor. They lie about giving showers. They say you can get one 2 days per week. Than when you get discharged they say you can have one everyday. What liers. Rest room in your room was filthy rotten. Takes 3 hours to get IM pain meds. They don’t even answer lights. She have to hunt Nurses down with your walker. Nursing Supervisor says she is to busy to give IM pain meds. She says she is busy charting. I said get of your ass and if you don’t I want the Director Of Nursing called at home and Administrator called at home. Also i said I am calling CBS news on what shitty care your giving. That lit a fire under the Nursing Supervisor’s ass ! This all during the night shift at 3 am. If your case worker wants you To go there refuse and go somewhere else and run. This place is a big joke. First knee surgery I went there post op. Physical therapy does not even do the right exercises. I was suppose to get it twice per day ordered by my Orthopedic surgeon. I am lucky I even got it. I was told no Physical Therapy on weekends. My second knee surgery I went straight home. I had Post Traumatic Stress Syndrome from This hellish place. I would not even take a dog there. Shame on them. Plus I forgot they were always short staffed. Maybe they should hire more qualified people and raise their pay. Nurses aids were so lazy.

Run away from this place as fast as you can. To bad it has to at least get 1 star because it deserves a negative number for sure.

I can’t say enough good things about the Brookdale-Plaza del Rio care center and its entire staff. My father-in-law moved in in January of 2017. He was declining rapidly. Everyone -- administrators, his doctor, kitchen staff, hospitality staff, and especially his nurses and nurses aides, treated him and our family with the utmost respect and kindness. They met all of his needs and more. In fact, he never had to wait more than just a few minutes for anything he needed. When he was still able, they helped him with his exercises and getting him out of his room to visit with other residents. They made sure he was always clean and comfortable. Family members were able have meals there with him. They even did his laundry for him saving family from having to haul it back and forth. He told us often how much he liked it there which made us feel better about not being able to keep him at home. In his final few days, our family stayed with him around the clock. Everyone there was so kind to us, bringing us trays of food and drinks, extra recliners for our comfort, and repeatedly asked if there was anything else they could do for us. I’m very grateful that we had the help and support of the folks at Plaza del Rio.