Via Elegante Assisted Living Sierra Vista Canyons

Very professional and empathetic staff. To be honest, I was JELOUS of the care mom was getting, food, medication, health treatment and medical professionals concerned on how to keep improving quality of life for every resident. Everyone was just like family from the staff to the residents, staff always courteous and inviting. Music, arts and crafts, a band that plays in one of the large rooms, electronic key codes for family that allows them to come into the facility at reasonable times and emergencies. I wish mom could of had more time here, she very much enjoyed everything about being there, her care, meals, new friends but more for the sense of professionalism and Trust, I was worried about. Thank You for all you have done for Mom and residents! I'll recommend Via Elegante to anyone and everyone I know.

I’m writing a second review because the care my husband and I continue to receive at Via Elegante deserves to be recognized. He has been a resident for nearly four months and is living with early onset Alzheimer’s. Recently, he had a particularly difficult weekend. The Health and Wellness Director and caregiving staff provided him with compassionate and attentive support, going well beyond what is expected. What stood out even more was the way they took the time to reach out to me, showing genuine concern for my well-being as well. Navigating Alzheimer’s is incredibly challenging, but having the support of such a dedicated and thoughtful team has made a significant difference. I remain deeply grateful for Via Elegante and all who work there.

My mom has been at Via Elegante Canyons for nearly two years. I cannot speak to the other facilities but Canyons has been a very positive experience for us. We tried for seven months to care for her at home following a stroke but it became clear that she needed more care than we could provide at home. Their staff has been amazing! I feel the staff sincerely care for the residents there. There was one time that she had issue with one care staff member and the administrators were quick to respond and assist us in resolving the situation. Our family has come to really rely on Via Elegante to help make the most of the remaining years of my mom’s life. We highly recommend this care home.

The facility and staff are excellent. The food that is served to the residence is substandard.

Via Elegante Ramsey House was so wonderful to us and my father for his memory care. They really worked with us to manage his care and especially when he was having some difficult days. They were always available and very responsive.