Golden Joy Senior Care

We chose Freedom Care assisted living facility for my father after touring it with a social worker who recommended it along with a few other facilities. The home manager, Ben, said all of the right things to us so that we would choose his facility. Unfortunately, once my father was in their care, the things that Ben had promised would occur did not. Those things being that they would work on getting my father up and out of bed and help him gain his strength back so that he could go back home to be with my mom. Also, he said that they would have no problem making sure he could sit on the toilet to go to the bathroom instead of wearing briefs which were so degrading to my father. One positive thing that occurred while he was there was that Ben and his caregivers were able to get a bedsore to heal that my father had arrived with from the rehabilitation facility where he had been prior to Freedom Care. We were very thankful for that! Unfortunately, when my father’s health worsened, he ended up needing hospice and passed away in the care of Ben and his caregivers. We were extremely disappointed that my mother was informed of my father’s passing through a text message that Ben sent to her on the morning of his passing. This was very shocking and unprofessional. That type of thing should be communicated through a phone call or face to face. Also, Ben was nowhere to be found when we arrived at the assisted living facility to say goodbye to my father before he was taken to a funeral home to be cremated. We reached out to Ben, and he said he was at another one of the homes he manages and was admitting new patients. My father was already in his care, and it would have been respectful to pay his condolences to us instead of worrying about new patients and more money. It was hurtful, and we don’t recommend this facility for anyone else’s loved one!

I am a resident of Joy & Love Assisted Living. I like the people here, the size of the home, and being able to go outside and smoke. I love the people. I'm going to move to a different room that's less expensive, so I'll be okay financially. Everything's working out perfectly. Well, at first it wasn't good because there was staff that wasn't very good. But the owners are now taking care of us. They're much better. I love the residents, they are wonderful. They've only got seven beds here, and there are five residents now. I like that small feeling, so you get to know everybody. We play bingo and cards, and there's a music guy who comes. It's wonderful, I like it. Initially, the food was too spicy but now it's just perfect. We all gather together for meals. Before and after meals, we do things like very gentle exercises. There's a great patio where I do laps and it's perfect. We could have more activities, but it's a busy day as it is. In terms of value for money, I'd give it a five because there are a lot of other places that are a whole lot more expensive, and you have to furnish your own furniture. Here, you don't, the furniture is there. They go all the way to even hospice care. That's what I love about this place, I don't ever have to leave until the day I die. I'm at the initial level, and there's no extra charge even if your care goes off, it's wonderful.