Life Care Center of Tucson

It seems that each time I come to visit my friend who is in the facility, she is well taken care of. All the staff are very caring and friendly with the occupants as well as those visiting. It is a clean facility. There seems to be a variety of activities for the patrons to take part in..

Well I like to apologize to Matt my wound care nurse for involving him in my grievance againt the facility. He does a good job with my wounds.id also like to give praise to my cna karl who shines avobe the rest. Knows me well I feel safe in his care also anayee. She treats me to that good Mexican candy I like . She is also patient with me and my request. She also Is good with caring for me. DON LAURA FINALLY GOT HER STAFF TO FOLLOW MATTS ORDERS. 🙏 AMEN SOMEBODY . I FINALLY FEEL A BIT MORE COMFORTABLE. THATKS FOR ADDRESSING MY ISSUES.

While I have encountered a few challenges during my stay at Life Care Center of Tucson, I have been deeply impressed by the leadership team's responsiveness. They listened carefully to my concerns and have actively demonstrated that they are addressing them. The staff here works incredibly hard. From the nurses and CNAs to the kitchen and maintenance crews, everyone genuinely cares and shows a great deal of empathy, helping in any way they can. I specifically want to commend the following leaders for working diligently to continuously improve the facility: - Corrie Killingsworth, Executive Director - Laura Idrissou, Director of Nursing - Amber Landroche, Assistant Director of Nursing My sincere thanks to all the staff for making my difficult medical recovery easier.

This might be a long review. Please bare with me. If you have a loved one that is in need of skilled nursing or a nursing facility, DO NOT SEND THEM TO LIFE CARE CENTER! I along with other patients have had food poisoning. Kitchen says they are not at fault because they claim load food carts with hot food (but they won’t prove that) and they blame the nursing staff for not distributing the food quickly. The food carts are not insulated or heated so the temperature of the food too often falls below a dangerous level. When I’ve asked about that, management responds with “corporate won’t let us buy more.” Absolutely learned helplessness. This time, I had to come to the emergency room for treatment. I didn’t want to but the nurses did nothing to intervene. Because the nursing staff and my doctor didn’t take my symptoms seriously for three days. Life Care Center is supposed to arrange transport to and from the ER, but I’m lying here in a hallway in the ER after almost 12 hours. My case understandably is very low priority. The ambulance company won’t dispatch anyone until tomorrow. The hospital and I both called Life Care Center begging for help. They just want to point fingers and not take any responsibility for the care of their patients. Outside of a few genuinely caring staff members, there’s no sense of urgency or an interest in fixing issues instead of pointing blame. There is a new facility executive director here trying to correct these problems. She seems very concerned and well qualified but I fear she has arrived too late. The blame for that rests completely on corporate headquarters for not paying attention and investing in this center. As I said, please don’t put loved ones in this madhouse. You’re putting their lives and well being at risk by doing so. I hope their corporate headquarters reads this review.

Everyone was very pleasant and helpful.