Mosaic Gardens Memory Care at Chandler

This is by far one of the worst Memory Care facilities!! They love to get you in the door, answer all your questions, take your money and pretend they care and then you loose a loved one and they disregard you completely, no more caring, no more communication and just overall extremely unhelpful!

Love Mosaic Gardens but was so sad when the tree from the lobby was gone. It was a nice source of conversation and place to gather and enjoy. Not to mention our granddaughter used to look forward to seeing the new decorations when we visit mom. Please reconsider and bring it back!! Looks so bare!

My wife of 46 years has Alzheimer's . I looked at a lot of places for memory care . This was the best choice I thought and prayed . And I was right . The whole staff has been great . I go everyday , they allow visitors 24 hours a day . I have been there during the day and into the night and have met and seen all of the staff . I have seen how they treat the residents and how they work , how they clean , how they feed them and what they feed them . I am so happy with my decision. I believe my beautiful wife will someday know I loved her so much to have her in a caring place as Mosaic Gardens Chandler . I posted this over a year ago and I feel even stronger in my feelings about Mosaic Gardens. My wife is very happy there and I continue to be very happy with my decision. Mosaic has not only cared and supported my wife but I as well. And I want to thank each and every staff member for their hard work and compassion.

I was sent a message from this Employer to show up for a job interview; I showed up, the staff were oblivious as to who I had an interview with, and if I had one scheduled. I sat in the lobby waiting for 40 minutes! The way I was treated was rude and unprofessional! I sent a message asking the person ( They never gave a name), telling the person that I arrived and was waiting; no reply ever! No “sorry for the inconvenience “ at all! The ED should have said something! I could not just ignore an applicant as a Manager. I would have said something! This place was very inconsiderate of my time, maybe this was a Blessing in disguise.

Este lugar necesita urgentemente una supervisión, saque a mi papá el 21 de octubre 2024, porque en la noche un trabajador que se supone lo tenía que cuidar con amor, lo maltrataba, al grado que lo cacheteo, lo aventaba en su sillón, le ponía las manos encima de sus piernas muy fuerte, lo jaloneaba muy fuerte, le quitaba su ropa con una brusquedad extrema, cuando lo metían a bañar no le explicaban que iban a bañarlo, solo lo sostenían de sus brazos y así bruscamente se lo llevaban a la regadera, mi papá gritaba, y se burlaban de el 🤬, saque a mi papá de urgencia con la policía, aparte mi papá no tiene dientes, y no se le proporcionaba la comida adecuada, a pesar que ellos quedaron en que le iban a dar comida especial, y no fue así, ahora que mi papá está en mi casa, mi papá grita que no le hagan nada, está dormido y grita que por favor no lo maltraten, está traumado, lo tenemos que calmar, creen que eso es justo, el tiene 94 años, ha sido un trabajo muy fuerte para su rehabilitación, ya la policía tiene el reporte, es una injusticia lo que le hicieron a mi papá 🤬