Rock Creek at the Park Memory Care Community

After my father was discharged from the hospital this was the only place that would accept him and I was thankful for that. The day he moved in was terrible. They put him in a shared room and the room smelled like urine. The dinner they served a scoop of chicken salad with 2 pieces of tomato and cucumber. After dinner my father didn’t feel well so my mother went to get a nurse. When they didn’t come I went to get them. Upon checking my father’s vitals they immediately called 911. His blood pressure was so low, he was grey and ice cold. Thank God we were there for him otherwise if they put him in his room he would have died. This was a blessing in disguise. We moved my father out and was able to get him into a beautiful memory care facility where he is thriving (as best as you can with dementia) has his own room and wonderful care

My wife is a resident at Rock Creek at The Park Memory Care and this facility is great. I've never seen a more passionate and compassionate group of caregivers and nurses.... from the front desk to the business manager to the laundry person to the people that clean the rooms. I mean, the whole staff is just wonderful. If you see a mess or something out of place, all you have to do is mention it and the staff is very prompt and responding. The meals are really good. They're all homemade fresh and they're delicious. The activities are scheduled and performed right on spot. Nothing is ever canceled. They try to get people engaged, but they don't force anybody. The Activities Director is really, really good. This facility holds a support group every month, and I hesitated to join because I thought I knew it all and it was definitely worthwhile attending and participating. The Director of the facility facilitates the SUPPORT GROUP..... but the great thing is that if you're feeling down or low depressed or having a really bad day, you can always go to her. She'll talk you down make you feel good. All of us suffer from ambiguous loss and sometimes never really get any relief and it comes to a head and you need somebody to talk to and [name removed] is the person to talk to. After over a year of having to place my wife in five facilities, ROCK CREEK, I feel is a place that provides the best quality of life and preserves her dignity.

The facility is a little smelly. They are very short staffed, especially on the weekends. Laundry people put laundry in a different place every time, not good for memory care. The food needs to be lower in sodium.

Total NEGLECT. My mother is DYING because of them. After a short 3 mths stay, where she walked into the place w a walker, talking, eating, however obviously confused as to where she was, my stepbrother sends me a photo of her, only 2 weeks later, of her slumped over in a wheelchair w a towel around her neck. I asked her why are u in a wheelchair and she said because they can get me around faster. It went downhill from there. She became lethargic, was always in bed when I called. After several trips to the hospital, and Shane the head nurse telling me we may need to change her antibiotics,and me finally insisting on having her brought back to the hospital, the emergency room Dr told me they all GASPED when they saw her UNSTAGAEBLE BEDSOARE. She had wounds all over her body, necrosis on her feet and I was told she won't make it thru the weekend. I have photos to proof it. I was told by all hospital staff that this was total NEGLECT on the facilities part. I was never told how bad her condition was, I live in New York, so it was easy for them to cover it up. Stephanie, Shane and the Dr all told me oh nooo, she doesn't have a bed soar, it's only a scratch, LIARS!!!Thank God I insisted on her being taken to the hospital. She would have been dead within 3 days.They also do not have a computer to keep patients records. I called many times and different nurses had no idea where the records where, maybe here , maybe there, unbelievable Do NOT take your loved ones there. The staff Eddie is abusive and I filed a police report . My poor stepdad is still there, not my choice, and is skinny and always dirty when I see him. They only care about the money, not about their patients.

I moved my wife into Rock Creek at the Park. The staff is involved. They have three RNs on staff. There's a nice courtyard for activities. There are people there who have empathy for the residents, whereas the other place didn't. It's the first time my wife had a roommate. However, they have community showers. I've tried their food, and it was delicious. The facility is very clean. They monitor the more disabled people pretty regularly. I haven't been there very long, but from what I can see it is pretty nice.