Surprise Health & Rehabilitation Center

My stay has been easier because on attention to detail and listening to my concerns. Paige was consistent with follow-up to my well being which gave me peace and comfort. She made s ure to work with OT to execute shower and the special order support stockings as soon as they were available. Thanks

I am currently a patient at Surprise Healthcare and Rehab and have been here for two weeks. During that time I have received top-notch care at all levels. In particular, I'd like to thank my CNA's Mary and Paige for going above and beyond to make my time here more pleasant and productive. I can always count on them to greet me with a smiling face and great attitude.

The moment my mother arrived was the moment our lives changed. I was nervous about transferring my mother to Surprise as she was in a different rehabilitation center for almost a year with no progress. Chris the liaison for Surprise reassured us Surprise had the best staff. He did not disappoint. Thank you Chris, we made the best decision for my mom. To all the staff at Surprise Rehabilitation that showed kindness, compassion and patience to my mom. Please know with all my heart you truly are hero’s. I understand we all have lives outside of work but you all are exceptional in showing up everyday with dedication to caring for those that can’t care for themselves. Thank you to all of you, because of you my mom is coming home after more than a year in rehabilitation. She was with Surprise for a couple months and within those months Surprise worked with my mom to have her trac.removed and help her walk again. I never thought I’d get to see this day happen but you made it all possible. May God truly bless you all. Please please never change, keep being hero’s for people. To the owner of this facility please know your staff are miracle workers. From the front desk staff, therapists, nurses, doctors, staff in the business office (Claudia and ‘J’) to the cleaning and cooking staff, to everyone who makes things possible. With all my heart thank you. My words can’t express my gratitude.

everyone treated. me very kind, would come in and talk to me about anything.Adam was very nice but worked me hard. the lady from the lunchroom came in everyday to take my order and suggested things to eat. The food was very good. The last. days I was able to go anywhere I wanted. Everyone treated my husband very nice. The only problem was the guys doing construction across the street parked in the rehab lot everyday, making it hard to find parking for people visiting.

I wished I could give this faculty 0 stars. My mother was in their care for four days after having a stroke, before they sent her to the hospital. I'm not a health care professional, but the staff at the hospital were agast that it took them so long. I can't fathom what would lead to such malpractice, but I honestly don't want to hear excuses. I would sincerely advise against seeking rehabilitation here. For strokes, IMMEDIATE care is crucial to minimize brain damage, and this facility wasted DAYS!!!