Via Elegante - Mediterranean

Our 55-year-old son, paralyzed by a stroke and confined to a wheelchair 7 years ago, moved to Via Elegante's Tucson Mountains facility almost 3 years ago, and is now living in one of their Tucson Foothills group homes. I recommend both residences highly. Both facilities are lovely--beautifully furnished and maintained, with mountain and desert views and landscaping, and good food and diverse activities. Even more impressive to us are the quality and professionalism of the people on staff at Via Elegante. The caregivers are hardworking, patient, attentive and kind, and go out of their way to make residents feel welcome and comfortable. They are supported and led by a team of administrators who are professional, tolerant and set a positive and friendly tone for the entire staff., from the executive director to the community and clinical team leaders. We have been grateful that our son has been cared for so ably at Via Elegante, and recommend it to anyone looking for an exceptional living environment for their loved one. Adelaide Kimball

This facility is not memory care as advertised, it’s staffed for assisted living. They will say whatever you need so they can fill a bed but once there, the quality of care is very minimal. The promises made in the initial meeting goes unfulfilled. Their staff is not trained in dementia/Alzheimer’s care or educated in the nuisance’s of the stages of the disease. They provide absolutely no activities or stimulation of any kind for their residents during the day. These poor people stare at the wall or table all day long. The CG’s never engage with the residents, other than what their duty requires. There’s no tenderness, compassion or friendship. They only “assist as needed” and that’s been questionable at times. And again, they offer ZERO activities, Zero stimulation, fun, joy or companionship for their residents. People are bored and depressed. They did put up cute bird feeders outside some windows for a source of entertainment but then stop providing bird feed? They removed the option to provide music, which is helpful and calming during sundowning. People fail quickly in their disease here. And when the disease progresses, they don’t know how to handle these changes properly. Instead of humanely working with the family when issues arrive, they choose to throw you out into the night without any guidance or help or support or kindness. And the cruelty of this industry destroys your loved one. It’s about money, not compassion or care. If you care for your loved one, please look elsewhere because in the end they will not have your back.

The staff at Via Elegante go above and beyond for my father. He is staying at the Mediterranean House. He is well fed and you can tell they care for him as if he is one of the family. This is his second home and we cannot be more thankful for the staff that takes care of him. 10/10. Thank you to everyone who works at the Mediterranean house. We are very thankful.

My Dad has been at the Vineyards since May. It took him a few weeks to feel comfortable, staff did a fantastic job helping him adjust. The biggest plus is his little dog gets to live with him!

The staff and the residents are all very well directed by Vanessa Leyva and the community is a wonderful place for elders to live it gives them the freedom they need along with all the assistance they could ever ask for